Our Passport WebChat is open Monday to Friday, 9.30am - 3.30pm ET / 8.30am - 2.30pm CST / 6:30am-12:30pm PT. Chats may be recorded for training and quality control purposes.
While all WebChat operators are staff of the Department of Foreign Affairs, this software solution is powered by a third party: Edgetier.
Further information available at:
Use the form below to get in touch with us.
Please note if you have a passport query we ask that you use the WebChat feature found above on this page. Passport email queries will not be responded to.
Please note that your email address will be validated on entry.
Emergency Contact Details
If you are in need of emergency assistance, please contact the Consulate at + 1-512-792-5500 and leave a voicemail. The voicemail is monitored regularly and the Duty Officer will contact you as soon as possible. Please note that this is an emergency number and that only cases that are genuine emergencies and that cannot wait until the next working day will be dealt with.
Alternatively, you may contact the Duty Officer at the Department of Foreign Affairs in Dublin at + 353-1-408 2000.