Embassy opening hours
For all questions about visas, please ring the Visa Office on 09 4620612 Monday to Thursday 10am-12pm. Outside of these hours please select the Visa Query in the drop down menu on the Contact Us form and please remember to quote your name, passport number and 8-digit visa reference number (for example 13589624).
Passport applications may be submitted on Wednesdays from 2pm to 4pm and on Thursdays from 10am-12pm. We do not accept passport applications at other times. There is no need to make an appointment as applicants are seen on a first-come first-served basis.
For all other matters except visas, please ring 09 462 0611 between 9am to 4pm Monday to Thursday and 9am to 12pm Friday. If you wish to discuss citizenship, consular matters, commercial proposals and cultural activities, we strongly recommend that you request an appointment in advance by using the Contact Us form. A member of the Embassy Team will respond to you within 48 hours."