Our Passport WebChat is open Monday to Friday, 9.30am - 3.30pm ET / 8.30am - 2.30pm CST / 6:30am-12:30pm PT. Chats may be recorded for training and quality control purposes.
While all WebChat operators are staff of the Department of Foreign Affairs, this software solution is powered by a third party: Edgetier.
Further information available at:
Use the form below to get in touch with us.
Please note if you have a passport query we ask that you use the WebChat feature found above on this page. Passport email queries will not be responded to.
Please note that your email address will be validated on entry.
Emergency Contact Details
The Consulate is closed on Saturdays and Sundays. However, there is always an officer on duty to handle genuine emergencies from Irish citizens.
Please call 617-267-9330 for emergency assistance on the weekends. You may leave a message and someone will respond as quickly as possible.