Revised Embassy Working Arrangements

Due to the ongoing public health situation, the following revised working arrangements will operate at the Embassy until further notice:

• The Embassy’s public office is operating by appointment only on Mondays, Wednesdays and Fridays, from 10.00 to 12.30. The Embassy is closed on Tuesdays, Thursdays and public holidays. Please do not to come to the Embassy without an appointment as we will not be in a position to accommodate you. Appointments are scheduled by email only at: lisbonembassy@dfa.ie. Our phone lines are open on Monday, Wednesday and Friday from 9.30am to 12.30pm and from 2.30pm to 5.00pm.

• If you are an Irish citizen in a genuine emergency situation and in need of urgent consular assistance outside of these office hours, please call 00 351 213308200 and leave a message on the Duty Officer voice mailbox stating your name, phone number and give a brief description of the emergency. A consular officer will call you back as soon as possible in cases of genuine emergencies. Alternatively, you can call the Duty Officer at the Department of Foreign Affairs on 00353 1 408 2000.

Guidelines for Visitors to the Embassy’s Public Office [By Appointment Only]:

1. The maximum permitted number of visitors to the Embassy’s Public Office at any one time is one person or two in the case of family members.
2. All visitors to the Embassy are required to wear facemasks and to avail of hand sanitizer facilities as provided.
3. Building Management controls currently require visitors to wait outside the building until their appointment time.
4. Verification will be sought from visitors in advance of their appointment that they do not have any symptoms of Covid-19 and have not been a close contact of person(s) confirmed to have contracted Covid-19 before entering the premises.
5. Emergency appointment requests outside of standard Public Office hours will be considered on a case by case basis.

Visa Applications:

It remains the position that we are not in a position to accept short-stay visa applications. However, the resumption of visa services for some long-stay visa applications has commenced and certain priority/emergency cases will continue to be processed.

For latest information on the resumption of visa services, please visit the website of the Irish Naturalization and Immigration Service www.inis.gov.ie.

The Embassy regrets that it cannot answer visa application queries over the telephone. If you have a query which is not answered on www.inis.gov.ie, please e-mail the Embassy on lisbonembassy@dfa.ie.

Advice on Entering Ireland from Abroad:

The Irish Authorities require anyone coming into Ireland, apart from Northern Ireland and those listed on Ireland’s travel 'Green List', to restrict their movements for 14 days. This includes Irish citizens and residents returning to Ireland.

Restricting your movements means staying indoors in one location and avoiding contact with other people and social situations as much as possible. To ensure that this is being observed all passengers arriving to Ireland from overseas are obliged to complete a mandatory Public Health Passenger Locator Form and to submit it to the relevant authority at their port of entry. Exemptions are in place for providers of essential supply chain services such as hauliers, pilots and maritime staff. Please check the Irish Government’s COVID-19 Travel Advice Page for full information here. Further advice for people who have recently returned from abroad is available from the Irish Health Service (HSE) here .