Revised Embassy Working Arrangements

Due to the current public health situation and National State of Calamity in Portugal, the following revised working arrangements will operate at the Embassy until further notice:

• The Embassy’s public office will remain closed and only limited services will be available. For general inquiries, please email us on lisbonembassy@dfa.ie

• If you are an Irish citizen in a genuine emergency situation and in need of urgent consular assistance, please call 00 351 213308200 and leave a message on the Duty Officer voice mailbox stating your name, phone number and give a brief description of the emergency. A consular officer will call you back as soon as possible in cases of genuine emergencies. Alternatively, you can call the Duty Officer at the Department of Foreign Affairs on 00353 1 408 2000.

In-person appointments at the Embassy will only be possible in exceptional emergency circumstances and by prior arrangement via the lisbonembassy@dfa.ie email address.

In these cases, the following Guidelines for Visitors will apply

1. The maximum permitted number of visitors to the Embassy’s Public Office at any one time is one person or two in the case of family members.
2. All visitors to the Embassy are required to wear facemasks and to avail of hand sanitizer facilities as provided.
3. Building Management controls currently require visitors to wait outside the building until their appointment time.
4. Verification will be sought from visitors in advance of their appointment that they do not have any symptoms of Covid-19 and have not been a close contact of person(s) confirmed to have contracted Covid-19 before entering the premises.
5. Emergency appointment requests outside of standard Public Office hours will be considered on a case by case basis.

COVID 19 Update – Temporary Suspension of Visa Services

As part of a wide range of travel measures announced by the Irish Government on 26 January, and in light of ongoing public health considerations, visa-free travel to Ireland for nationals of South Africa, Brazil and all other countries in South America has been suspended until further notice. Nationals of these countries will require to be in possession of an entry visa or transit visa, as appropriate, for travel to Ireland regardless of where they reside or the purpose of their travel to Ireland.

In addition, with effect from 29 January, the Department of Justice has temporarily ceased accepting new visa/ preclearance applications globally and only certain emergency/priority visa applications can be processed at present. For further details, please visit: http://www.inis.gov.ie/en/INIS/Pages/visas-updates

The strong advice of the Irish authorities at present is that everyone, regardless of their nationality, visa/preclearance status or the origin of travel, who cannot provide proof of an essential purpose to travel to or within Ireland, should not travel to Ireland.

Travel Advice

For the latest Travel Advice, please visit our Travel Advice Page