Skip to main content

Cookies on the DFA website

We use cookies to give the best experience on our site while also complying with Data Protection requirements. Continue without changing your settings, and you'll receive cookies, or change your cookie settings at any time.

Passport lost or stolen in Portugal or Morocco

Learn more about what you should do if your passport is lost or stolen in Portugal or Morocco, whether you live here or are on holiday.

  • Passport lost or stolen on holiday
  • Passport lost or stolen - resident

Passport lost or stolen on holiday

Passport lost or stolen on holiday

If your passport has been stolen or lost while on holiday in Portugal or Morocco:

1. If your passport is lost or stolen you must immediately report this to your nearest police station and make a report.

Never travel on your passport if it has been reported lost or stolen. You run the risk of being stopped at border crossings, as Interpol keeps a record of all reports of lost or stolen passports.

2. You should contact the Embassy or, if in Morocco, your nearest Honorary Consulate to make arrangements for an alternative travel document.

Minimum requirements to apply for an Emergency Travel Document:

  • Your original police report
  • Four passport photographs
  • Proof of your flight home
  • Photo identification (driver's licence, Public Services Card, Student card etc)
  • The relevant fee
  • You will need to fill out a passport form at the Embassy and have this witnessed
  • Depending on your situation, we may require additional evidence in support of your application
  • Minors: if a minor’s passport has been lost or stolen, consent from the parents or guardians is required. If one parent is in Ireland, they can go to the Passport Office to submit a properly witnessed form.

Please bear in mind that this service is not available outside of office hours except in case of extreme emergency. You may need to arrange a new flight to allow you time to obtain a travel document.

In Portugal, most cases are dealt with in one working day. If you are in the Algarve, you will have to travel to our Embassy in Lisbon. You should come to the Embassy between 9:30 and 12:30 Monday to Friday or by prior appointment. Please check that the Embassy is open. The Embassy closes on Portuguese bank holidays which are different to Irish holidays.

In Morocco, you should allow as much time as possible to get an emergency travel document. It can take time for you to get a police report, photographs etc.

3. If you are in an emergency situation requiring urgent travel (such as the death or serious illness of a family member).

Portugal

In Portugal contact the Embassy, by phoning +351 21 3308200. If you are contacting the Embassy outside of normal working hours, you will be asked to leave a message on the answering machine. The answering machine is monitored regularly and the Duty Officer at the Embassy will contact you as soon as possible. When you leave a message, remember to state your name, telephone number, the nature of the emergency, and where you are now.

The Embassy will require evidence of the urgent need for travel.

Morocco

In Morocco contact your nearest Honorary Consulate:

Casablanca (+212522272721)
Agadir (+212661148301)

Passport lost or stolen - resident

Passport lost or stolen - resident

If you are resident in Portugal or Morocco and your passport has been stolen or lost, you should:

1. Immediately report the loss or theft to your nearest police station and make a report.

Never travel on your passport if it has been reported lost or stolen. You run the risk of being stopped at border crossings, as Interpol keeps a record of all reports of lost or stolen passports.

2. Apply to the Embassy of Ireland, Lisbon or the Honorary Consulate in Morocco for a full new passport. For general advice, please see our step-by-step guide on how to apply for a passport.

All applicants must include:

  • A completed and witnessed APS2E application form.
  • 4 Passport Photographs (2 witnessed)
  • Copy of your lost or stolen passport if you have had one
  • Additional form of photo-identification; e.g. certified copy of a drivers licence, work ID; student card; social club membership; passport from other country etc.
  • Documentary evidence to show use of name, e.g. payslips; records of unemployment or disability payment; bank statement; college registration etc.; and
  • Evidence of residency at the application address, e.g. utility bills; official correspondence from public or private sector etc.

If your lost/stolen passport was issued before 1 January 2005, we will also need

  • Original long form Birth Certificate
  • Original Civil Marriage Certificate
  • Proof of entitlement to Irish citizenship