How do I find out about the progress of my application?

On the Visa Decisions page of this website:

Every Monday, a report detailing all decisions made in the previous week at the visa office in Moscow will be posted to this site. Please use your unique online application number to search these reports for your decision.

In person:

You can come to our office in person from 09:30 - 12:30 Monday to Friday (excluding Public Holidays).

By Telephone:

You can call our helpline on +7 495 937 59 00 from 2:30pm to 5:00pm Monday to Friday (excluding Wednesdays and Public Holidays) only if you intend to travel prior to the next visa decisions list being uploaded.

By email:

You can contact us electronically, only if you intend to travel prior to the next visa decisions list being uploaded.