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I sent in my application by post but it was returned to me – why?

There are two main reasons why your postal application will be returned to you.

The first is that you have submitted your application on a form downloaded from the internet. This office can only process applications that have been entered through the online service. All applications submitted on downloaded forms are returned to the applicants with an information note explaining about the online service.

The second reason is that you submitted your application on one of the old visa application forms. Once again we cannot accept these forms as we can only process applications entered through the online service.

There may occasionally be other reasons why an application is returned to you, such as leaving insufficient time for an application to be processed before your date of travel. In these circumstances you should receive a letter informing you of the reason for the return of the application.