News19 May 2020
On this page, you will find answers to some of our most frequently asked questions about services at the Embassy such as passport and visas, and information on travel to Ireland and France and the present time.
1. Visiting the Embassy
4. Travel to France
5. Travel to Ireland
1. Visiting the Embassy
Q: Now that confinement in France is over, can I come to the Embassy during opening hours?
A: The Embassy is currently operating with reduced on-site staffing, and we are pleased to inform you that our public offices are now available by appointment only on Mondays, Wednesdays and Fridays. We have taken a number of hygiene measures to ensure the safety of our staff and members of the public. As appointments at our consular office are limited, we ask all applications for consular services to be submitted to us by post to allow them to be processed promptly.
Q: What health and safety measures do you have in place at the Embassy?
A: We are applying the advice of the French and Irish governments to ensure a safe environment for our staff and visitors. We are exercising social distancing, and all visitors to the Embassy are required to wear their own mask to enter the building. We are also carrying out voluntary temperature checks on entry to the Embassy building.
Q: Before Covid-19 you asked me to provide additional documents to complete an application, can I send them in now?
A: Yes, we recommend submitting documents to us by post as we have only a limited number of appointments available at our public offices.
Q: What is the status of my passport application, and when will my passport be ready?
A: If you have applied for your passport online, you will have been given a tracking number to check the status of your application. If you have a query regarding a paper-based application made at the Embassy, email us with your details and we will provide you with an update.
Due to the current closure of the Passport Office in Ireland and reduced staffing at the Embassy, processing times are lengthened, and we advise new applicants for first time passports or renewals to use the Passport Online service. Passport Online applications will be processed when normal service resumes. If you have made an application with us, don’t worry – it is safe in our offices and will be processed as soon as possible.
Q: My passport has been issued, when will I receive it?
A: If your application was made at the Embassy, we will contact you by telephone or email to let you know when your passport and original documents are being sent by registered post to your address in France or Monaco.
If your application was made online, you will be able to track your passport with the postal service, using the tracking number you were given when you applied.
Q: Can I apply for my passport online?
A: Yes! It is possible for your whole family to renew their passport or apply for a first time passport using the Passport Online service. It is the fastest and cheapest way to apply for a passport, and can be accessed 24/7 from anywhere in the world. You can currently apply for your passport online, and your application will be processed when normal service resumes.
If you are residing in Monaco or French overseas territories, you can renew your passport online, but first-time applications must be made through the Embassy.
Q: What is the status of my application for Foreign Birth Registration?
A: As is the case for passports, processing of FBR applications at the Passport Office in Ireland is currently suspended. If you have made an application and submitted documentation to the Embassy, it is safe with us and will be processed once normal service resumes. If you have a query regarding an application, you can contact us by email.
Q: Has my visa been approved? When will I receive it and will I be able to travel?
A: If you have applied for a visa, you will be informed if and when it is approved. However, please note that we have suspended processing of visas aside from certain emergency or priority categories. To check if your application falls in one of these categories, please check the INIS website.
If you have made an application online, it will remain valid until normal service resumes. However, if your travel dates have passed, you may wish to withdraw your application and resubmit a new application with new supporting documents once restrictions are lifted.
Q: What if my travel date has passed, can you please give me the approval automatically for a later date?
A: If your travel dates have passed, you may be required to submit new documentation to support your visa application once normal service resumes. You may wish to withdraw your application and reapply at a later date. We will contact you if you have an existing application made at the Embassy, or you can contact us by email if you have any queries.
4. Travel to France
Q: Can I travel to France? What documents do I need to fill in and what are the formalities?
A: It is possible to enter France if you are a French resident or if you are transiting through France to return home, as well as some limited exceptions for professional purposes which are listed on the “International Travel to Metropolitan France” form. You will have to fill in this form to show your carrier and at the border, and have proof of the reason for your journey. Travel for a reason other than those stated on this form may result in being denied entry to France.
Q: Can I transit through France for a few days?
A: It is possible for Irish citizens to enter France to transit home. However, be aware that within France, travel over 100km is only possible for a limited number of essential reasons. We advise making your transit through France as direct as possible.
Be aware that if you are transiting through Paris Charles de Gaulle airport, airside hotels are currently closed and it is likely that you will not be permitted to leave the terminal building even if you have an overnight connection.
Q: Can I join my partner in France? I left France just before confinement started, can I return?
A: If you were resident in France, or were living with your spouse or partner in France, before the confinement period and have evidence of this, then it is possible to enter France with the required international travel form following the procedures outlined above.
Be aware that owning a property in France is not currently considered an essential reason for travel into France, unless this property is your main residence. If you have a job contract in France, you must contact your employer who will provide you with the required paperwork.
5. Travel to Ireland
Q: Can I move back to Ireland?
A: If you wish to or need to return to Ireland, it is possible to do so. Be aware that all travellers to Ireland must self-isolate for 14 days on arrival. Be aware of restrictions currently still applicable in France which may affect practicalities such as the work of removals companies. The gouvernement.fr website has useful information on measures in place region-by-region.
If you require assistance on your return to Ireland, organisations such as CrossCare Migrant Project can provide you with advice. Comprehensive information on supports available if you are returning to Ireland during the Covid-19 crisis are also available on citizensinformation.ie.
Q: I have to travel to Ireland for urgent business or family reasons, do I have to self-isolate? How and where should I self-isolate?
A: Irish authorities require everyone arriving in the State to self-isolate for 14 days. For information on what you must do if you are self-isolating, visit the HSE website.
Q: I wish to join my family in Ireland. I have a place to self-isolate in Ireland. Can I then drive to another city in Ireland to visit relatives? What are the restrictions in place?
A: There are a number of measures crrently in place in Ireland to stop the spread of coronavirus. From 18 May, some of these will be progressively eased on a phased basis. We strongly advise that you carefully consult the gov.ie website for the most up-to-date information.