News19 May 2020
On this page, you will find answers to some of our most frequently asked questions about services at the Embassy such as passport and visas, and information on travel to Ireland and France and the present time.
1. Visiting the Embassy
4. Travel to France
5. Travel to Ireland
1. Visiting the Embassy
Q: Now that confinement in France is over, can I come to the Embassy during opening hours?
A: The Embassy is currently operating with reduced on-site staffing, and we are pleased to inform you that our public offices are now available by appointment only on Mondays, Wednesdays and Fridays. We have taken a number of hygiene measures to ensure the safety of our staff and members of the public. As appointments at our consular office are limited, we ask all applications for consular services to be submitted to us by post to allow them to be processed promptly.
Q: What health and safety measures do you have in place at the Embassy?
A: We are applying the advice of the French and Irish governments to ensure a safe environment for our staff and visitors. We are exercising social distancing, and all visitors to the Embassy are required to wear their own mask to enter the building. We are also carrying out voluntary temperature checks on entry to the Embassy building.
Q: Before Covid-19 you asked me to provide additional documents to complete an application, can I send them in now?
A: Yes, we recommend submitting documents to us by post as we have only a limited number of appointments available at our public offices.
Q: How can I apply for my passport?
A: We can only accept applications for first-time passports or renewals from France made through the Passport Online service. It is the fastest and cheapest way to apply for a passport for the whole family, and can be accessed 24/7 from anywhere in the world.
If you are residing in Monaco or French overseas territories, you must renew your passport online, but first-time applications must be made through the Embassy using a paper form.
Q: What is the status of my passport application, and when will my passport be ready?
A: If you have applied for your passport online, you will have been given a tracking number to check the status of your application. If you have a query regarding a paper-based application made at the Embassy, email us with your details and we will provide you with an update.
Due to the suspension of processing at the Passport Office in Ireland and reduced staffing at the Embassy, processing times are lengthened. We can only accept online applications for first time passports or renewals from France (except for first time applicants in Monaco or French Overseas territories, who can still apply using a paper-based form). If you have made an application with us, don’t worry – it is safe in our offices and will be processed as soon as possible.
Q: My passport has been issued, when will I receive it?
A: If your application was made at the Embassy, we will contact you by telephone or email to let you know when your passport and original documents are being sent by registered post to your address in France or Monaco.
If your application was made online, you will be able to track your passport with the postal service, using the tracking number you were given when you applied.
Q: What is the status of my application for Foreign Birth Registration?
A: Processing of FBR applications at the Passport Office in Ireland is currently suspended. If you have made an application and submitted documentation to the Embassy, it is safe with us and will be processed once normal service resumes. If you have a query regarding an application, you can contact us by email.
Q: Are you accepting new visa applications?
A: We are currently accepting applications for Long Stay 'D' visas, and for certain emergency or priority categories. To check if your application falls in the Emergency/Priority category, please check the INIS website. Processing of short stay 'C' visa applications outside this category is currently suspended.
We ask all applicants to submit visa applications to us by post.
Q: Has my visa been approved? When will I receive it and will I be able to travel?
A: If you have applied for a visa, you will be informed if and when it is approved. If you have made an application online, it will remain valid until normal service resumes. However, if your travel dates have passed, you may wish to withdraw your application and resubmit a new application with new supporting documents once restrictions are lifted.
Q: What if my travel date has passed, can you please give me the approval automatically for a later date?
A: If your travel dates have passed, you may be required to submit new documentation to support your visa application once normal service resumes. You may wish to withdraw your application and reapply at a later date. We will contact you if you have an existing application made at the Embassy, or you can contact us by email if you have any queries.
4. Travel to France
Q: Can I travel to France? What documents do I need to fill in and what are the formalities?
A: This will depend on where you are travelling from. There are no restrictions on entry into France for travellers arriving from Ireland or from the rest of the EU, Andorra, Liechtenstein, Monaco, Norway, San Marino, Switzerland, UK or the Vatican.
There are restrictions in place for anyone travelling to France from outside the EU, aside from a limited list of countries available on the website of the French Foreign Ministry. You will have to fill in an "International Travel to Metropolitan France" form and present it to your carrier and at the border, and have proof of the reason for your journey. Passengers arriving from a list of 16 "high-risk" countries will undergo mandatory Covid-19 testing on arrival in France. Passengers from the USA, UAE, Panama and Bahrain must present a negative Covid-19 test before travel, or risk being denied boarding. These requirements do not apply if you are transiting through France without leaving the international zone of the airport.
Travel for a reason other than those stated on the International Travel form may result in being denied entry to France. It is possible for EU citizens to transit through France from outside the EU. Citizens of other nationalities may transit remaining airside for a maximum of 24 hours.
Be aware that the Department of Foreign Affairs and Trade is currently advising against all non-essential travel, including to France.
Q: Do I need to quarantine or self-isolate when arriving into France?
A: No. However, if you show symptoms of Covid-19 when you arrive in France, you may be required to quarantine.
France has also put in place a system of voluntary quarantine for travellers from outside the EU/EEA/Schengen area. If you present a negative Covid-19 test on arrival, you will not be asked to quarantine. More details, including exceptions, are available on the Interior Ministry website.
Q: Can I join my partner in France? I left France just before confinement started, can I return?
A: Yes, if you are travelling from Ireland or one of the European countries listed above, you can enter France without restrictions.
5. Travel to Ireland
Q: Can I move back to Ireland?
A: If you wish to or need to return to Ireland, it is possible to do so. Be aware that all travellers to Ireland are required by law to complete a Passenger Locator Form and are expected to restrict their movements for 14 days on arrival, unless they are travelling from a country on the Irish government's Green List. France is not currently included on the Green List, and if you travel from or through France to Ireland, you will have to restrict your movements on arrival.
If you require assistance on your return to Ireland, organisations such as CrossCare Migrant Project can provide you with advice. Comprehensive information on supports available if you are returning to Ireland during the Covid-19 crisis are also available on citizensinformation.ie.
Q: I have to travel to Ireland for urgent business or family reasons, do I have to restrict my movements? How do I do this?
A: Irish authorities require by law everyone arriving in the State to complete a Passenger Locator Form, and travellers are expected to restrict theis movements for 14 days if they are arriving from a country not on the Green List. For information on what you must do if you are restricting your movements, visit the HSE website. For answers to FAQs, including essential business travel and trips shorter than 14 days, please see the dedicated section of the HSE website.
Q: What are the restrictions in place in Ireland?
A: There are a number of measures crrently in place in Ireland to stop the spread of coronavirus. These are being progressively eased on a phased basis in the coming weeks and months. We strongly advise that you carefully consult the gov.ie website for the most up-to-date information on the measures currently in place in Ireland. Anyone arriving in Ireland is asked to follow public health advice.
If you are travelling onwards from Ireland into Northern Ireland, check this guidance on requirements in place for travel to Northern Ireland.