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Lost or Stolen on Holidays

1. If your passport is lost or stolen you must immediately report this to your nearest police station and make a report.

Most police officers in Croatia will have some level of English, so you should be able to communicate in English.

2. You should contact the Embassy to make arrangements for an alternative travel document.

Minimum requirements to apply for an Emergency Travel Document:

  • Your original police report.
  • Two passport photographs.
  • Proof of your flight home.
  • Evidence of your identity/citizenship. If you do not have alternative photo i.d. with you in Croatia, you will need to ask somebody to bring your original long form birth certificate (and civil marriage certificate in the case of a married woman whose passport name is in her married surname), or an old cancelled passport, to a Garda Station in Ireland and fax a copy to the Embassy.
  • The relevant fee.
  • Depending on your situation, we may require additional evidence in support of your application, including a fully witnessed application form, and additional proof of name and address.

Please bear in mind this service is not available outside of office hours except in case of emergency. You may need to arrange a new flight to allow you time to obtain a travel document.

3. If you are in an emergency situation requiring urgent travel (such as the death or serious illness of a family member).

Contact the Duty Officer by phoning +385 (1) 627 8920 (outside normal working hours). If you will have to leave a message, remember to state your name, telephone number, the nature of the emergency, and where you are now.