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Urgent Appointment Service for Passport Renewal

Urgent Appointment Service for Passport Renewal – Mount Street and Cork

If you need an urgent appointment to process a passport renewal application, we have an Urgent Appointment Service for Passport Renewal. This is available at our offices on Mount Street in Dublin 2 and in Cork.

To avail of this renewal service, applicants must first book an appointment to attend the public office in Mount Street, Dublin 2 or Cork. This is a limited service and slots are allocated by appointment only on a first come, first served basis.

You cannot book an appointment if you already have an application lodged through Passport Online. If you book an appointment when you already have an application lodged through Passport Online, we will cancel the appointment and refund your fee. Your online application will continue to process in line with current turnaround times.

We will offer two types of appointment and a fee will apply to this appointment service relative to how quickly you require your passport.

  1. Same day renewal service. These appointments can be booked 3 days in advance.
  2. Four day renewal service. These appointments can be booked 3 weeks in advance.

You cannot book an appointment if you have already applied using Passport Online

Book an appointment now

Emergency Service

The Passport Service will continue to maintain its same day emergency service for those who require a passport for a medical emergency or death of a family member abroad.

The telephone number for the Customer Service Hub is 01 671 1633 or you can contact us by WebChat. We appreciate your patience as we continue to deal with a high volume of calls and chats. 

  • APS1E paper passport application form (APS2E if living in Northern Ireland)
    • You can get this from your local post office, Garda station or public library
    • You must fully complete the form (except for the payment information in section 1)
    • You must have 4 suitable paper photographs from a photo booth or pharmacy
    • Your photo and APS1E application form must be witnessed by a member of An Garda Síochána and be recorded in the station log book.  If using an APS2E application form please note the list of appropriate witnesses on the form.
  • An appointment
    • You must book online and pay the relevant fee in order to make an appointment. 
    • You must be on time for your appointment. We cannot process your application if you do not attend on time. Your fee will be refunded.

For a same day appointment, all guardians of the child must attend the appointment, and must bring the correct documentation. If we cannot issue, we will refund you the appointment charge but cannot process your application.

For a 4 day turnaround, one guardian of the child must attend the appointment, and must bring the correct documentation. If we cannot issue, we will refund you the appointment charge but cannot process your application.

  • APS1E paper passport application form (APS2E if living in Northern Ireland)
    • You can get this from your local post office, Garda station or public library
    • You must fully complete the form (except for the payment information in section 1)
    • Ensure that section 7 (guardian consent) is completed correctly
    • You must have suitable photographs from a photo booth or pharmacy
    • The photographs, guardianship consent and the application form must be witnessed by a member of An Garda Síochána and be recorded in the station log book. If using an APS2E application form please note the list of appropriate witnesses on the form.
  • An appointment
    • You must book online and pay the relevant fee in order to make an appointment.
    • You must be on time for your appointment. We cannot process your application if you do not attend on time. We will refund you the appointment charge but not process your application.

In addition to the normal applicable Passport fees, (€95 per adult, €45 per child) an appointment fee will apply as follows: 

Service Type

Breakdown

Adult Renewal

Child Renewal

Same-Day Turnaround (Public Office)

Appointment Fee

€150

€150

 

Four-Day Turnaround Service

(Public Office)

Appointment Fee

€75

€75

First time applications are complex as entitlement to Irish citizenship must be established. The Passport Service also has to confirm the consent of all guardians to issue a passport to a child.

These cases are too complex to process at a public counter. Particular complexity relates to the process of applications from children born in Ireland after 2004 due to the need to verify entitlement for Irish citizenship.

You cannot book an appointment if you already have an application lodged through Passport Online.

You can book an appointment if you have applied by Passport Express but it could take a significant amount of time to refund you the cost of your Passport Express applications.

We cannot associate the documents that you submitted in support of your Passport Express application with your Urgent Appointment Service application. You will have to bring the correct supporting documentation, if required. If you do not have the correct documents, we will not be able to assist you with issuing a passport.

If you can no longer attend your appointment, you can cancel it up to 24 hours in advance of the appointment. The confirmation email that you received contains a link to cancel your appointment.

If your appointment was part of multiple bookings, cancelling one appointment will cancel all of the bookings.

You cannot amend an appointment. If you can no longer attend your appointment, you must cancel and book a new appointment. All cancelled appointments will be refunded.

We do not require any evidence regarding the urgency of the case.

We will continue to process passports on the same day in cases of bereavement or serious medical requirement. This requires supporting documents depending on the case and only the passport fee is required in such cases.

Please contact our Customer Service Hub if you require a passport in an emergency.