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Update on Provision of Passport Services

Passport Online

The Passport Service has resumed the processing of online applications in line with  Phase 2 of the Government Roadmap.  Please bear with us as we process the many online applications that have been received while our offices have been closed. 

Passport Online is open to all applicants, including children, renewing their passports and those applying for their first passport who are resident in Ireland, UK, EU, EEA and Switzerland.

To apply via Passport Online click here

International Postal restrictions

During COVID 19, the Passport Service are working with An Post to deliver Passport Online.

An Post are continuing normal deliveries in Ireland, Northern Ireland, Great Britain and most of the European Union.

There are some international restrictions due to COVID 19. Information on An Post’s international postal services are available here:

Where there is no An Post International service available, we are working to deliver Passport Online through our network of Embassies and Consulates. If you have pre-paid for delivery (€15), there will be no further charge.

If you need an update on your application, please contact our Customer Service Hub.

Passport Express

The processing of Passport Express applications will recommence on 4 August 2020 in Ireland and Northern Ireland. The turnaround time for processing paper based applications will be 6-8 weeks.

Foreign Birth Registrations

The processing of Foreign Birth Registrations is postponed until later in the summer. If you have already sent in an application, your application is safe and will be processed in due course.

Contact us

Our phone lines will be open from Thursday 11th June.  If you need a passport for travel in an emergency (death or serious illness of a family member or for emergency medical treatment of the applicant), please contact us through our WebChat service.

For the most up to date travel advice please check: If you are abroad, you should contact your local Irish Embassy or Consulate. They can advise you about your option for travel.

We advise citizens to follow HSE guidelines on restricting movements. 

Track your Passport

Track your Passport

The Passport Services is working through all applications received during the period of suspended service. We hope to do this as quickly as possible and you can track the status of your passport here. Please note that while the status information on your passport is accurate, the issue date may not be but please be assured that we will process it as quickly as we can.

If you received a letter requesting additional documentation to support your application your original target issue date is no longer valid.


Track your passport