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Passport Service of Ireland, Great Britain

Update 2nd August 2021

Passport Service of Ireland, Great Britain

Due to the Coronavirus COVID19 situation the Passport Office in London will remain closed until further notice, although the team are continuing to answer urgent queries.

Passport Online

The Passport Online Service is open to all applicants, including children, renewing their passports and those applying for their first passport who are resident in Ireland, Northern Ireland & Great Britain.

Passport Online is the fastest way to get a passport. Please see our estimated turnaround times.

Apply Online

Paper Applications

Due to the Covid-19 situation, paper applications are not being accepted at this time.

Passport Express

The Passport Express Service operated by the post offices in Glasgow and Liverpool has resumed.  The turnaround time is estimated at 8 weeks.   These applications cannot be expedited and you should not book flights until you have your passport.  If you need your passport sooner, please use Passport Online www.dfa.ie/passportonline.ie.  

Emergency Travel

If you need a passport for travel in an emergency (death or serious illness of a family member or for emergency medical treatment of the applicant), you can contact the Passport Service at +44(0)2073734339 between 09.00-16.30 Monday to Friday. Our customer care team is available to handle queries  through our WebChat service, between 09.00 – 16.30 Monday to Friday.   Queries can also be directed to us by email  at passportlondon@dfa.ie, or if out of hours please contact the main Embassy number 02072352171 and leave a message for the Duty Officer who will then contact you as soon as possible.   

Contact Us

Please check our FAQs in case the response to your question is already available.

Our phone lines are open so you can contact us on +44(0) 2073734339 between 09.00-16.30 Monday to Friday.

Our customer care team is available to handle queries via our WebChat service from 09.00-16.30, Monday to Friday.

Queries can also be directed to us by email at passportlondon@dfa.ie.

Queries can also be directed to us via the form below and we will respond to you as quickly as possible.

If you’re getting in touch to request a passport application form, you can do so via the form below. Please ensure you provide your correct postal address and indicate the number of application forms that you require. We will post the form out to you directly as soon as the Passport Service resumes normal operations.

Details

Please note that if you require assistance in the case of emergency while the Embassy is closed, contact the main Embassy number, 0207 235 2171, and leave a message on the Duty Officer voice mailbox. This mailbox will be monitored regularly.

Emergency Contact Details

Please note that if you require assistance in the case of emergency while the Embassy is closed, contact the main Embassy number, 0207 235 2171, and leave a message on the Duty Officer voice mailbox. This mailbox will be monitored regularly.