Passport Service of Ireland, Great Britain
Update 24 February 2022
The Passport Online Service is open to all applicants, including children, renewing their passports and those applying for their first passport who are resident in Ireland, Northern Ireland & Great Britain.
Passport Online is the fastest way to get a passport. Please see our estimated turnaround times.
Urgent Renewal Appointment Service
If you need an urgent appointment to process a passport renewal application, the London Passport Office offers an urgent appointments service at our public office on Cromwell Road for the renewal of Adult and child Passports only.
This is a 5 day renewal service and appointments can be booked online up to 3 weeks in advance.
To avail of this renewal service, applicants must first book an appointment online to attend the public office. You cannot book an appointment if you have already submitted an online application.
If you book an appointment when you already have an application made through the online system, we will cancel the appointment and refund your fee. Your online application will continue to process in line with current turnaround times
This service is not available to first time passport applicants.
The Passport Express Service operated by the post offices in Glasgow and Liverpool is open. You will need to visit the post offices in person to avail of this service.
Passport Express is the only postal application method in Great Britain for paper applications. The turnaround time for this service is estimated at 8 weeks. Passport Express applications cannot be expedited and you are advised to not book flights until you have your passport.
We will not process passport applications submitted by ordinary or registered post. These applications will be returned to you unprocessed.
If you need a passport for travel in an emergency (death or serious illness of a family member or for emergency medical treatment of the applicant), you can contact the Passport Service at +44(0)2073734339 between 09.00-16.30 Monday to Friday. Our customer care team is available to handle queries through our WebChat service, between 09.00 – 16.30 Monday to Friday. Queries can also be directed to us by email at firstname.lastname@example.org, or if out of hours please contact the main Embassy number 02072352171 and leave a message for the Duty Officer who will then contact you as soon as possible.
Please check our FAQs in case the response to your question is already available.
All online queries are handled centrally by our office in Ireland, see contact details below
Our phone lines are open so you can contact us on +44(0) 2073734339 between 09.00-16.30 Monday to Friday.
Our customer care team in Ireland is available to handle queries via our WebChat service from 09.00-16.30, Monday to Friday.
Queries can also be directed to us by email at email@example.com or via the form below and we will respond to you as quickly as possible.
If you wish to apply for your passport via the Passport Express Service, or are renewing your passport via the urgent renewal appointment service, you can request an APS2 application form via the form below. Please ensure you provide your correct postal address and indicate the number of application forms that you require. We will post the form out to you directly as soon as possible.
In the event of a serious emergency (such as death or serious illness of a family member or for emergency medical treatment of the applicant) you can contact the main Embassy number, 0207 235 2171, and leave a message on the Duty Officer voice mailbox. This mailbox is monitored regularly.
Emergency Contact Details
Please note that if you require assistance in the case of emergency while the Embassy is closed, contact the main Embassy number, 0207 235 2171, and leave a message on the Duty Officer voice mailbox. This mailbox will be monitored regularly.