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Top Passport Questions

Our Passport Office on Cromwell Road is not yet open to the public but you can find information on passport applications here and our team remain available to answer urgent queries. You can still apply online for your renewal or first time passport.

You can contact the Passport Office +44(0) 2073734339 between 09.00-16.30, Monday to Friday. Our customer care team is available to handle queries via WebChat from 09:00 – 16:30, Monday to Friday.

Queries can also be directed to and we will respond as quickly as possible.

Top passport questions

Turnaround Times

Do I need a passport ...

Change of name

All other questions