Terms & Conditions for use of the Passport Online Service
Terms and Conditions
You must read the Terms and Conditions before you can proceed to make an application for a passport
This Online Passport facility is hosted and controlled by the Department of Foreign Affairs and Trade. Users of the online application are considered to have accepted these Terms and Conditions.
Your Credit/Debit card will be debited by the Department of Foreign Affairs and Trade on the date of your application, unless otherwise stated.
Cardholders must be over 18.
The following cards are accepted:
If applications are returned to you without being approved, your payment will be refunded. A refund will also apply if an application is cancelled by you.
The Department of Foreign Affairs and Trade is responsible for processing your application and commits to issuing your passport within the times applicable to the relevant completed application provided that the form (and documentation) is in order.
The material featured on this site is subject to Government copyright according to the Copyright and Related Rights Act, 2000. The material may be downloaded to file or printer for personal use only. Where this material is being issued to others, the source (including URL) and copyright status must be acknowledged.
The permission to reproduce Government copyright material does not extend to any material on this site which may be the property of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
The contents of these pages are provided as an information guide only. They are intended to enhance public access to information about the Government and its Departments. While every effort is made in preparing material for publication no responsibility is accepted by or on behalf of the State for any errors, omissions or misleading statements on these pages or any site to which these pages connect.
Although every effort is made to ensure the reliability of listed sites this cannot be taken as an endorsement of these sites.
Data Protection is concerned with the protection of your fundamental right to privacy and your right to exercise control over how your personal information is used. More information on this matter can be found on the following website: www.dataprotection.ie
Your personal details will be treated with the highest standard of security and confidentiality, strictly in accordance with the Data Protection Acts 1988 and 2003.
In particular, the Department of Foreign Affairs and Trade may use information it holds about you for the purposes of:
a) Assessing your entitlement to an Irish Passport and the issuing of same.
b) To contact you if required in connection with your application or to respond to any communications you might send to the Department regarding your application
In particular you agree that the following personal information
- Forename and Surname
- Date of birth
- Place of birth
- Mother’s maiden name
- Home address
- Postal address
- Email address
- Contact telephone number
- Marital status
- Irish citizenship status
- Change of name details
which you provide in the course of your application in relation to yourself and/or a third party shall be retained by the Department of Foreign Affairs and Trade for record purposes, Information provided on the application form may be disclosed to other Irish Government Departments, Agencies, Public Authorities, Foreign Governments in cases where the Department is concerned that a false declaration has been made in regard to any application for an Irish Passport.
The Department of Foreign Affairs and Trade respects the rights of its users and does not, as a general rule, collect personal information of any kind. Where information is provided to us as part of the online application process for a passport, applicants should be aware that information provided on the application form may be disclosed to other Irish Government Departments, Agencies, Public Authorities, Foreign Governments and other Freedom of Information bodies in cases where the Department is concerned that a false declaration has been made in regard to any application for a passport.
For general web browsing no personal information is revealed to us, although certain statistical information is available to us via our Internet service provider. This information may include the logical address of the server you are using, the top level domain name from which you access the Internet (for example, .ie, .com, etc), the type of browser you are using, the date and time you access our site and the Internet address used to link to our site.
Some of the above information is used to create summary statistics, which allow us to assess the number of visitors to our site, identify what pages are accessed most frequently, etc. We use these statistics to help us make our site more user friendly.
Changes to this Privacy Statement
We reserve the right to amend this statement at any future date and any changes will be posted on this page.
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
Freedom of Information
The Freedom of Information (FOI) Act came into effect on 21st April 1998 and was amended on 11th April 2003.
Under FOI each person has a right to:
- Access information held by a Government Department or certain public bodies;
- Have personal information relating to you held by a Government Department or certain public bodies corrected where it is inaccurate, incomplete or misleading;
- Obtain reasons for decisions made by a Government Department or certain public bodies where the decision affects you
For more information on your rights under Freedom of Information, visit www.foi.gov.ie